Terms of service

Terms & Conditions

Last Updated: 20 June 2026

Overview

Welcome to Scent Select Co (“we”, “us”, “our”). By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, please do not use our website or services.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or guardian.
  • Any information you provide is accurate and complete.
  • You will use our website only for lawful purposes.

2. Products

Scent Select Co sells genuine fragrance decants sourced from authentic retail bottles.

We are not affiliated with, endorsed by, or sponsored by any fragrance brand or manufacturer unless explicitly stated.

Product images are for illustrative purposes only. Colours, packaging, and presentation may vary slightly.

All product descriptions are subject to change without notice.

3. Orders

When you place an order, you are making an offer to purchase a product.

We reserve the right to:

  • Accept or decline any order.
  • Limit quantities purchased.
  • Cancel orders where pricing errors or stock issues occur.

You will receive an email confirmation once your order has been accepted.

4. Pricing & Payment

All prices are displayed in GBP (£).

Prices may change without notice.

Payment must be received before an order is dispatched.

We accept payment through the payment methods available at checkout.

5. Shipping & Delivery

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by:

  • Royal Mail
  • Courier services
  • Customs processing
  • Circumstances beyond our control

Risk passes to the customer once the order has been handed to the delivery carrier.

6. Returns & Refunds

Please refer to our Refund Policy for full details.

Due to hygiene and safety reasons, opened fragrance products may not be eligible for return unless faulty or incorrectly supplied.

Nothing in these Terms affects your statutory rights under UK consumer law.

7. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Images
  • Product photography
  • Text
  • Graphics

is owned by Scent Select Co or licensed to us and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services provided by third parties.

Use of third-party websites is at your own risk.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

10. Limitation of Liability

To the fullest extent permitted by law, Scent Select Co shall not be liable for:

  • Indirect losses
  • Consequential losses
  • Loss of profits
  • Loss of data
  • Delays in delivery caused by third parties

Our total liability shall not exceed the amount paid by you for the relevant order.

Nothing in these Terms excludes liability where exclusion would be unlawful.

11. Prohibited Use

You must not:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Upload malicious software or harmful code.
  • Copy, scrape, or reproduce website content without permission.

We reserve the right to suspend access to anyone who breaches these Terms.

12. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page and become effective immediately upon publication.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

Scent Select Co

Email: robin@scentselect.co

For customer support, please contact us using the email address above.